Service Process

Wancheng Electric Vehicle Parallel Export Service Process

1. Initial consultation

You can ask us for information or quotes on Chinese electric vehicles through the website or other channels (such as email, social media, etc., we promise to respond to all inquiries within 24 hours). Only when you have a preliminary understanding of electric vehicles can you proceed to the next step.

We provide a variety of consultation methods: such as online customer service, WhatsApp, email, phone, etc.

2. Demand confirmation and customized suggestions

After you tell us your needs, our business team will provide tailored solutions based on your market needs, model preferences, budget, quantity, etc.

Our previous communication can be in-depth through telephone and video conference. And provide localized customized suggestions for different markets (such as the Middle East and Africa).

3. Quotation and contract signing

Provide a quotation according to your needs, clarify all product details, prices, delivery dates, transportation methods, etc., and finally confirm the transaction by signing a contract. Our quotation will describe all detailed price lists, no hidden fees, and all fees are clear.

Contract signing method: electronic signature to ensure fast and efficient. If you have additional suggestions, we can make additional adjustments.

4. Production and quality control

If you require a customized vehicle, the production process and quality control are very important. This stage also involves factory inspection, product acceptance and other steps.

At present, Chinese electric vehicles are produced according to the models officially released by electric vehicle brands. You can choose the model that suits you from many models for production, because each vehicle must meet Chinese and international standards.

5. Logistics and transportation

We can provide you with three modes of sea transportation, train transportation and road transportation to ensure that your goods arrive on time and safely.

From factory production to logistics to your country or region, you can choose the logistics method that suits you. The arrangement of the entire logistics and transportation process involves transportation methods (sea, air, land), customs clearance procedures, etc.

For the entire process, we provide full tracking services to ensure that you can keep abreast of the progress of production and logistics, so as to provide more reliable after-sales services and solutions to control risks during transportation.

6. Arrival and customs clearance

After the vehicle arrives at the destination port, we will handle customs clearance procedures, pay necessary taxes and fees, etc. We generally suggest FOB service unless you have special needs.

Note: Our professional team has more than 8 years of experience in export trade services and will assist you in completing customs clearance to ensure smooth customs clearance. For example, the customs clearance port for train transportation is the Horgos Port in Xinjiang, China.

7. Delivery and acceptance

After the car is produced, we will give a video acceptance to ensure that the vehicle meets your requirements. When the car is delivered at the port, we provide on-site vehicle inspection and full vehicle inspection.

After you receive the vehicle, inspect the vehicle and confirm that it is correct.

After you accept the vehicle, we will provide necessary training, driving manuals, after-sales support, etc. Unless you have very rich driving experience.

8. After-sales service and support

We provide a very high-quality after-sales guarantee policy, including warranty, parts supply, technical support, etc.

We provide at least 1 year of quality assurance for each vehicle to ensure your worry-free use. No matter where you are, we have a comprehensive after-sales service team to provide support.

Further reading:

Analysis of China's electric vehicle (EV) export price structure

China's electric vehicle exports - customs clearance process and customs declaration precautions

How to import Chinese electric vehicles to the Middle East?

A Practical Guide to Importing Electric Vehicles from China to Africa

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More Contact Details

Jessie Chen

0086-13738639686

Email:sales@wcevcar.com

Contact me whatapp

Taizhou, Zhejiang, CHINA.